About Us

 

We are no longer accepting any new cases from 01.03.25. Call 020 7556 1035 for more information or email us at mail@bullivantlaw.com

 

How to make a Complaint:

If a problem arises at any time, or if you have any concerns about the conduct of your case, please contact your case manager straightaway. If you are not satisfied with the subsequent discussion or if you feel that the matter cannot be resolved in this way, then please contact Claire McGrath, the director here who is the person responsible for dealing with complaints. If your file manager is Claire McGrath, please contact Kerry Hudson, the other responsible director. If possible, please set out in writing the details of your complaint, and when and where you can be contacted.

Contacting the Legal Ombudsman:

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman, PO Box 6806 Wolverhampton WV1 9WJ, Tel No: 0300 555 0333, www.legalombudsman.org.uk, to consider the complaint.

The time limits for making a complaint to the Legal Ombudsman are within 6 years of the problem happening or 3 years from when you found out about it and within 6 months of our final response to you.

Contacting the SRA:

We are regulated by the Solicitors Regulation Authority (SRA) and must adhere to principes and codes of conduct. If you wish to make a complaint regarding any breach of these, you can use this link: https://www.sra.org.uk/consumers/problems/report-solicitor/

 


 

What we do